On site consulting services with Judith Richard, President of JR Consulting.
Speaker Biography, Benefits and Capabilities
Great Documentation on any Budget
What to Do with Your Old Computer
Educate Your Patients Via E-Mail for Free
Tips and Tricks and Roundtable Discussion
References
Ms. Richard has over 25 years computer teaching and consulting experience. She has won numerous awards for her presentations throughout the USA. A highly creative person and problem-solver, she specializes in word processing and office automation techniques. She was formerly a computer instructor at University of Minnesota Hospitals and Clinics, and spent 13 years as a consultant for Unisys Corporation Worldwide Information Services.
Key Benefits
- Hands-on training and practical use of speech recognition
- Creative marketing ideas
- Creative low-cost ways to provide patient education and increase your bottom line through sales of YOUR products and services
Capabilities
JR Consulting can provide training for you and your staff to optimize productivity using the computers in your office. She also can provide CE credits with her seminar entitled "Creative Chiropractic Computing". She has conducted this seminar for the spring and fall conventions of several state organizations . References available.
Here are some of the topics that can be covered:
GREAT DOCUMENTATION ON ANY BUDGET
Generating great documentation can be expensive. However, with a little creativity, a computer, and Microsoft Word, users can generate great looking, HIGH quality documentation very easily. Using some of the productivity tools that are built into Microsoft Word, the session will show you easy ways to use templates, macros, and "commonly used" phrases to speed up your document generation. Templates are easy to create, and can be used for many documents, from SOAP notes, to patients’ family and medical history, to X-ray reports, narratives, progress reports, and exams. A “macro” allows a user to generate a commonly used phrase just by typing one word or phrase. For example, type “SLR” and the computer automatically changes it to “straight leg raise”. The session will provide consultation and education to enable users to produce high quality documentation just by using a computer, Microsoft Word and a laser printer.
Going a step further, the next part of the training will include the use of speech recognition to streamline the activities of creating documentation in Microsoft Word. The use of macros, templates and other shortcuts will be covered, as well as using speech recognition instead of typing. Macros can also be used with speech recognition, so when a user dictates “SLR” the computer types, “Straight leg raise”, or say “Pain 8” and the system responds with “On a scale of 0-10, with 10 being worst, the patient states that the pain is rated an 8.”
The training will include a demonstration and instructions on using a digital recorder with speech recognition and Microsoft Word for creating high quality documentation very quickly. A user can dictate into a qualified recorder, and as long their dictation is clear, get excellent recognition and automatic transcription by the computer, at their convenience.
Computer security and making good backups will be discussed and a variety of ways to secure your patient information will be covered. New government regulations (HIPAA) will require you to keep your patient information secure and now is the time to start planning for compliance. You will learn different ways of securing private patient information on your computer so that only authorized users have access to the information. If you use a laptop computer, learn how to keep the patient files encrypted. 300,000 laptop computers are stolen each year. If your data is encrypted, even a thief can’t access your private files!
WHAT TO DO WITH YOUR OLD COMPUTER
Do your patients sit in your waiting area reading magazines or watching television? Why not use your old computer to educate them on the benefits of chiropractic? The session will include instruction on how to create a Power Point presentation (a rolling educational slide show). Using an inexpensive digital camera, the session will also include how to use digital images of your staff, your patients, your office and your equipment, to educate your patients. Included in the slide show could be testimonials from your patients, information about new techniques, general education about various minerals your body needs, education about nutritional supplements and new treatments, and many other informative topics. This creative session will give you good ideas on ways to educate your patients, just by using your old computer!
EDUCATE YOUR PATIENTS VIA E-MAIL FOR FREE!
The session will give you some creative ideas on how to contact and stay in touch with your patients without spending a lot of money on postage. Just use e-mail! Included in the session will be tips and tricks on how to surf the Internet to find interesting articles and information to include in your electronic newsletter. You can also use email to remind patients of appointments! This is really an excellent way to educate your patients about chiropractic. You can include things such as articles about staying healthy, healthy recipes, and education about new techniques and treatments. This is also a GREAT way to educate patients about your products and services, such as massage, pillows, shoes and supplements.
TIPS AND TRICKS AND ROUNDTABLE DISCUSSION
This session will include tips on computer security and patient privacy as well as miscellaneous tips and tricks to make your computing easier. A computer will be set up if you need a demonstration of something that has been bothering you on your own computer. Make a list of all the things that annoy you about your computer and bring the list to this session. Chances are, there is an easier or better way to perform the same task that is giving you problems now. How to use Dragon Naturally Speaking in other applications will also be covered.
References
References available, upon request, from MANY highly satisfied users.